Had an air conditioner that didn't work and it was the hottest day of the year so far. Called Ken Johnson my Central Heating and Air Sales guy who sold us a new unit for another part of the house. He tested me back quickly with the best service contact number. I called and got a call back from the technician John in about an hour. Described the situation and he said he'd be there in an hour. Showed up on time and quickly diagnosed the problem as a failed compressor control switch. He had one on this truck and efficiently solved the issue. John made sure all was working well and even called back the next day to check in. All this was on a Saturday. Good to work with great people.
Central Heating and Air are my go to guys for HVAC! They arrived EARLY, their HVAC Tech (Conrad, you RULE!) was extremely professional, asked many questions about my unit for a thorough diagnosis, and was always ready with an answer for my questions.
Best of all, they were honest about repairing a series of sensors my HVAC unit vs. getting a new one. Considering mine is over 30 years old, that was great news and a welcome relief to my household repair budget.
Thanks for a GREAT experience, delivering a great VALUE for my dollar and for helping me keep the heat on!
I'll be calling again!
Kent Rosenbury
a year agoHad an air conditioner that didn't work and it was the hottest day of the year so far. Called Ken Johnson my Central Heating and Air Sales guy who sold us a new unit for another part of the house. He tested me back quickly with the best service contact number. I called and got a call back from the technician John in about an hour. Described the situation and he said he'd be there in an hour. Showed up on time and quickly diagnosed the problem as a failed compressor control switch. He had one on this truck and efficiently solved the issue. John made sure all was working well and even called back the next day to check in. All this was on a Saturday. Good to work with great people.
Scott Maxim
2 years agoCentral Heating and Air are my go to guys for HVAC! They arrived EARLY, their HVAC Tech (Conrad, you RULE!) was extremely professional, asked many questions about my unit for a thorough diagnosis, and was always ready with an answer for my questions. Best of all, they were honest about repairing a series of sensors my HVAC unit vs. getting a new one. Considering mine is over 30 years old, that was great news and a welcome relief to my household repair budget. Thanks for a GREAT experience, delivering a great VALUE for my dollar and for helping me keep the heat on! I'll be calling again!